![]() There's no live chat support, but Mozilla does have a decent number of support articles. And you still can't set up the apps to automatically connect when you access public Wi-Fi, either. There's no support for manually setting up the service on routers or anything else. Mozilla VPN only supports the WireGuard protocol, for instance, so if that won’t connect on your network, you’re out of luck. (This Mozilla blog post has more details.) Instead of forever connecting, changing location or disconnecting, you just switch to whatever tab you need. You’re able to have separate browser tabs, each connected to a separate VPN location, or even not connected to the VPN at all. Other highlights include IPv6 support, and the ability to choose an ad or tracker-blocking DNS server, or to use your preferred DNS.įirefox users get an unusual bonus in support for Multi-Account Containers. Split tunneling support (confusingly called App Permissions here) allows you to decide which apps are protected by the VPN, and which use your regular internet connection. Mozilla implemented this a while ago on desktop apps, but it's now available on Android and iOS, too. Multi-Hop VPN enables connecting to the VPN from one location (Phoenix, say, but you can choose anything from the location list) and exiting from another (maybe London), making it even more difficult for others to track your activities. ![]() Support for the speedy WireGuard protocol optimizes performance, and there's a kill switch to protect you if the VPN drops. The network is P2P-friendly, for instance (we torrented successfully on three test locations). Mozilla VPN's feature list has grown considerably since launch, and the service now beats many specialist VPNs in some areas. The browser's Messaging system is designed to show a Firefox-made promotional ad when user interaction has been silent for 20 minutes, but the VPN ad was seemingly being triggered inappropriately due to a time miscalculation error.You can elect to use ad or tracker-blocking DNS servers (Image credit: Mozilla) Features The unwanted, intrusive "experiment" was quickly rolled back, as Mozilla already did several times in the past.īesides being annoying and counter-productive, the VPN advertising fiasco was also exacerbated by a bug in the Firefox code. The company now says it was just trying to "understand the best ways to communicate with people who use Firefox," but it accomplished the exact opposite of the intended result. In the end, Mozilla decided to stop the advertising campaign while apologizing to its users. Power users could disable the VPN advertising altogether by changing the browser.vpn_promo.enabled config (on the hidden about:config page) to false. Many bug reports submitted to the Bugzilla platform were initially marked as "resolved" by Mozilla developers, as the ad was working as intended and there was nothing to fix. The ad was shown through the browser's Messaging System, so it was difficult to block with a traditional ad-blocker like uBlock Origin.įurthermore, the VPN ad was seemingly breaking Firefox and web browsing for several users. The ad campaign was met with universal displeasure, with many lamenting the "disruptive, intrusive" violation that goes against Firefox's supposed core values. ![]() This past week, Mozilla started to show fullscreen advertising about its VPN service to disgruntled Firefox users. The service is one of Mozilla's many ventures to seek additional revenue sources, as the company is still largely relying on Google Search money to fund Firefox promotion and development. Mozilla VPN is a subscription-based product designed to shield users' activity online, with hundreds of servers in over 30 different countries to enhance privacy and the overall internet experience. And yet, Mozilla recently joined the crowd of ad-serving companies with an "unskippable" message trying to promote the company's own paid VPN service. The average person sees "an average of 4,000 ads a day," Mozilla says, and that's a bit too much. Mozilla officially promotes ad blockers on Firefox as a "best friend" for users forced to watch too many unsolicited advertisements while browsing the web. Still, the San Francisco-based corporation is well known for forcing its own ads on users every now and then. In context: Mozilla often tries to persuade users about its stance against intrusive advertising, promoting the Firefox browser as the best way to enjoy the web almost ad-free.
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